Cerner Senior Technical Support and Solution Analyst (Teknisk Support) in Sweden
Senior Technical Support and Solution Analyst (Teknisk Support)
As a Senior Technical Support and Solution Analyst (Teknisk Support) you will provide technical and application support for Cerner clients that are using the Melior, Obstetrix and Soarian healthcare systems. The healthcare systems include functionality for clinical documentation, medicine, partograms etc.
The work is dynamic, and you will work within a team. You will be responsible for performing solution-related service request investigations, incident resolutions, and application maintenance.
You will also prioritize the work of self and others based on severity and urgency and balancing client and business needs in complex situations, collaborate across teams and organization to ensure complex issues are addressed by the appropriate individuals. The support that you will provide our clients, will help improve the delivery and transformation of healthcare.
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All employees must be legally authorized to work in the country where the position is located. Work visa sponsorship is not available for this position.
Cerner is a place where people are encouraged to innovate with confidence and focus on what is important – people’s health and the care they receive. We are transforming health care by developing tools and technologies that make it more efficient for care providers and patients to navigate the complexity of our health. From single offices to entire countries, Cerner solutions are licensed at more than 25,000 facilities in over 35 countries.
Cerner’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Cerner is proud to be a drug-free workplace.
Bachelor’s degree in CIS, MIS, IS, Computer Science, Engineering, Business Administration with emphasis in Information Systems or related field, or equivalent work experience
At least 2 years of technical support work experience with SQL
Fluent in Swedish and English
- Customer service work experience
Ability to work overtime and irregular hours when needed
Provide on-call support when needed
Ability to travel when needed, around 1-2 times per year
Vastra Gotaland County
Relocation Assistance Available:
Yes - Domestic/Regional
Lilla Bommen 5B
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