Cisco Delivery manager - presale in Stockholms, Sweden

Delivery manager - presale

  • Location: Stockholms, Sweden

  • Additional Location(s) Europe

  • Area of Interest Engineer - Pre Sales and Product Management

  • Job Type Professional

  • Technology Interest *None

  • Job Id 1227657

What You’ll do

As Delivery Manager , you hold the responsibility for the E2E delivery across the deal lifecycle from pre-sale to delivery and governance. The role will focus on the successful deal scoping and offering to fit with the customer and Cisco delivery model and processes, also driving process improvements, as well as delivery to ensure high customer satisfaction. You will work in close partnership with Sales, Operations and Partners facing the customer.

This requires you to:

  • Connect the dots across different departments and teams

  • Work in close collaboration with Cisco Sales Teams on understanding the business requirements advise on the deal structuring

  • Manage and execute internal and external work streams and projects

  • Acquire deep knowledge of the organizational set-up and processes to its full extent for each offer and propose the best solution for the customer and Cisco

  • Ensure an ongoing communication with both Customer, Cisco teams and partner

Who You’ll Work With

You will be part of the CGEM organization team and will work closely with your peers in-country, regionally and globally. You will work closely across organizations with especially Operations and Services as well as partners sub-contracting to Cisco.

Who you Are

You enjoy working in a fast-paced changing environment. You'll have a passion for Customer experience and delivering operational guidance to the Sales Teams and Cisco Partners, and managing critical deals and projects.

What you’ll bring

Bachelors or Masters +2 to +5 years of related experience preferred, Project Management experience of +3 years.

Analytical Skills:

  • Analyze information and work with others to evaluate alternative solutions to confirm path forward

  • Strong planning and analytical skills

Soft Skills:

  • Strong Decision Making, Influencing and negotiating skills

  • Ability to adapt quickly to changing priorities.

  • Explain information and effectively lay out pros and cons of alternatives to consider

  • Ability to communicate and drive improvement across cross-functional teams to improve operations metrics and customer satisfaction

  • Excellent communication skills at all levels of management -- presentation as well as personal, soft skills

  • Advanced Excel skills required

Project Management skills:

  • Project Management experience in the deployment of leading edge technologies in a complex commercial environment.

  • Achieved formal Project Management certification, ie PMP (Cisco preferred) or equivalent

  • Basic knowledge of routing, switching, internet, general network architecture, collaboration solutions, IoT and cloud technologies.

  • Demonstrate leadership skills and experience working with large project teams and strategic account teams.

  • Demonstrate a working knowledge of the sales process including risk assessment and scoping

  • Good understanding of prevailing frame/master agreements and contracts

  • Risk assessment skills

  • Demonstrate advanced negotiation and presentation skills

  • Understand organizational structures and their aims and processes

  • Advanced knowledge of office software especially excel

Other:

· Maintains extensive knowledge of product and service offerings (Product, CA: Core TSS, AS-T/AS-S, etc.)

At Cisco, each person brings their unique talents to work as a team and make a difference.

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• We connect everything – people, process, data and things– and we use those connections to change our world for the better.

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• We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and inour communities.

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Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.