At Nuance, we empower people with the ability to seamlessly interact with their connected devices and the digital world around them. We are creating a world where technology thinks and acts the way people do by designing the most human, natural, and intuitive ways of interacting with technology.
Our nimble technology uses analytics and advanced algorithms to transform the inanimate into animate and reduce complicated processes into simple ones.
Join our Enterprise team…great customer service starts here. We design virtual assistants for intelligent and effortless customer service helping customers find the information they need using whatever channel they prefer.
Summary: Join a diverse, open-minded and dynamic team bringing digital channels to life with automated and human messaging solutions including chatbots and live chat. You will support innovative, international organizations with developing applications for their digital channels using artificial intelligence, machine learning and human-assisted technologies.
We are looking for a thoughtful, astute and curious people-person with a passion for technology. This is a unique opportunity to join an organization at the forefront of digital transformation.
Work directly with customers on their technical requirements
Develop live chat and chatbot applications for international organizations
Make ongoing improvements to live digital applications
Develop integrations to back end systems using SOAP/REST
Work as part of a project team, be organized, meet deadlines, communicate well and prioritize effectively
Escalate risk as appropriate
Contribute to the improvement of processes and to the improvement of the product by sharing experiences and ideas
Be up to date on the latest coding trends, share your knowledge and apply your learnings to Nuance’s methodology
Perform tasks related to securing and keeping the products, tools, and processes that you are responsible for security
Native/near native Swedish, native/near native English,
HTML, CSS, JS, XML, must have had some experience with APIs to include either REST / SOAP,
must be familiar with XML / JSON,
must have some experience with using IDE’s (any),
people person, client facing skills
Preferred Skills: JQuery, NodeJS, other development languages
Education: BSc Computer Science (SE, SEM, CS, BIT) or equivalent experience/knowledge