Sapient Corporation Client Services Director (Copenhagen) in Sodermanlands, Sweden
Client Service Directorfor our office inCopenhagen
We are looking for a Client Service Director to join our Copenhagen office. We believe you are a business partner with strategic understanding of the client’s brand, its business, consumers and what’s next.
As well as being a personality at the agency, you are in your element walking the halls at the client, knowing them personally and frequently interacting with key stakeholders, understanding any issues and being able to turn them into tangible briefs or to proactively come back and inspire them. You are responsible for managing multiple lines of business within a single client relationship or managing multiple clients through the ability to understand client marketing and business objectives and develop high-level strategic plans. Driving strategic plans and objectives for clients within the agency and monitoring efforts to ensure adherence to timelines and budgets is essential. Managing internal resource allocation and costs towards profitability will also be part of your responsibility. At all times you support the company’s financial goals by growing accounts and nurturing new relationships.
You are confident and can easily present and workshop with clients. You know your course-adjust depending on audience’s level of marketing or advertising nous. You are one the most respected client service person within the agency because of your way of leading people and clients as well as balance our clients’ needs with our agencies agenda to become an integrated marketing expert.
To be a valued member of CS you need two key qualities. You must be talented, and you must be nice to work with. Your ambition, curiosity, chemistry and personality are key elements for success.
Excellent knowledge of digital, business transformation, marketing, brand and platform development
8-15 years of experience gained in a business consulting, an IT or agency environment
Experience in both selling and delivering complex multi-million SEK solutions
Strong understanding of commercials
Proven track record in developing client relationships at C-level
Comfortable speaking from a position of knowledge to clients and the industry
Excellent written and verbal communications skills, both in English and Danish
Outstanding presentation skills
Strong negotiation skills
Analysis skills – able to interpret data
Leadership by example
Ability to be able to effectively manage, train and develop any team members under supervision
An academic degree in marketing, IT, business or equivalent (BSc/MSc).
If this speaks to you and you are ready for a new challenge, I will be happy to receive your resume and cover letter through our online-application tool. When applying please refer to the job code 230406. Please do not hesitate to contact me for further questions!
T: 49 89 552 987 338
Job: *Account Services
Title: Client Services Director (Copenhagen)
Requisition ID: 230406