Volvo Group CA Case Manager in Göteborg, Sweden

The Customer Adaptation is an important strategic area with the aim to support truck sales. We work actively and cross functionally with our counterparts both within Volvo Business Units and GTT and internally within GTO.

As a Customer Adaptation Engineer you will get involved with the complete truck and have a wide range of contacts both with GTO, GTT and Volvo Business Unit. You will review specific design changes requested from both internal and external customers.

We are looking for a Driven, Initiative taking, Structured and a true Team Player colleague who enjoys working in a team where dealing with challenges is seen as our major strength!

Responsibilities and main tasks will be:

  • To receive, investigate and analyze specific design request

  • To cooperate, lead and make decisions

  • To compile cost and lead time connected to the customer design requests

  • To plan CA activities for the order

  • To monitor and follow the quality of the design solutions

  • To contribute and participate in the product and process projects

  • To drive for the “best practice” in order to reach efficiency

Requirements for the position and competence needed:

  • To have a suitable education (preferably university degree)

  • Courage and integrity

  • Be business and customer oriented

  • Continuous improvement mindset

  • Eager to learn quickly when facing new problems, analyzing areas for improvements and Willing to work in an international environment

  • Quickly adapt to changes

Personal profile:

  • Flexible and enjoy working both independently as well as in a team

  • Analytical and structured

  • Ambitious and Driven

  • Good ability to communicate both in written and spoken Swedish and English

  • Positive and Solution oriented

Within Customer Adaptation we are looking actively to increase our diversity and inclusiveness in our operations. That is why, we would like to create teams with a good mixture of male/female, different personal backgrounds and ages.

For further information, please contact:

Janine Jacobsson, phone: +46 31 3231684

About us

Volvo Group Trucks Operations encompasses all production of the Group’s engines and transmissions, as well as all production of Volvo, Renault and Mack trucks. The organization is responsible for spare parts supplies to the Group's customers as well as for designing, operating and optimizing logistics and supply chain for all brands, production facilities and distribution centers where the Volvo Group operates.

In Volvo Group Trucks Operations you will be part of a diverse team of highly skilled professionals who work with passion, trust and embrace change to stay ahead. We make our customers win.

Auto req ID



Group Trucks Operations


Västra Götaland



Employment/Assignment Type


Travel Required (Maximum)


Last application date

Functional Area

Manufacturing Engineering

Volvo Group North America is an Equal Opportunity Employer E.O.E/M/F/Disability/Veteran