American Express Swedish speaking Consumer Credit Specialist - 12 months temporary contract in Sweden, Sweden

A culture centered on growth

How would it feel to wake every day knowing that your work could impact millions of people? Amazing, you say? Well, we can help you with that.

At American Express, we advocate for your professional growth so you can be a champion for our customers. Your leaders will double as mentors and your colleagues will act as partners, supporting you each step of your journey toward success. Opportunity is around every corner; you’re encouraged to explore different lines of business to discover your best fit. All of this is made possible by leadership training, personal development programs, employee networks and continued education support.

The mission of American Express is to be the world’s most respected service brand. Global Credit Network (GCN) is responsible for the end-to-end management of our credit, collections and new account operations around the world. GCN aims to strike the right balance between helping Card Members in need, taking actions to recover balances and limit exposure for American Express.

This role may be subject to additional background verification checks.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

  • Are you a service minded team player with analytical and communication skills?

  • Do you enjoy challenges and work your way to reach set goals?

  • Do you like working in a group with strong team spirit where everyone can speak their mind?

  • Are you confident with challenging customer situations?

  • Do you like taking responsibility for own work and comfortable with making own decisions?

  • Are you fluent in Swedish and English, both in verbal and in writing? It is an advantage if you also speak Norwegian.

    In this role, based in Stockholm, you will be responsible of making credit decisions for our Swedish Card holders, collecting overdue balances and enable spend. When enabling spend you will look in to our customer’s economy and make decisions based on our internal and external information from the Swedish Credit Bureau (UC) and other channels. You will handle communication by phone and e-mail where the majority are outgoing calls. We work to deliver excellent service to our customers at the same time as we minimize credit losses.

    Does this sound like you? Don’t hesitate to apply!

    This position is a 12 months limited contract.


Job Operations

Title: Swedish speaking Consumer Credit Specialist - 12 months temporary contract

Location: Sweden-Sweden-Stockholm

Requisition ID: 17012064