Dell Virtustream - Sr Advisor, Cloud Solution Architect in Stockholm, Sweden
Virtustream - Sr Advisor, Cloud Solution Architect
Job ID R08391
Date posted 10/10/2017
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Virtustream Cloud Solution Architect
The engineer will be responsible for providing the primary management, administration, support, and ongoing maintenance of customer Converged Infrastructure Platforms within a 24x7x365. This role must be able to understand, execute, and document complex operational tasks and work requests that are assigned and have experience in complex research and fact finding using various tools and informational sources.
The role will be expected to work in a positive and collaborative fashion with fellow team members, senior engineering/architect staff, vendors, and customers. The engineer will assist with process maturation, development, technical standards creation, and drive operational excellence through consistent delivery and best practices. This role will also include the core fundamentals of day-to-day operations, based off the ITIL v3 methodology.
Principal Duties and Responsibilities:
Perform daily system monitoring, verifying the integrity and availability of all hardware, VxblockTM resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs
Provide support per request from various constituencies. Investigate and troubleshoot issues
Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies
Practical hands-on expert experience with VxblockTM technologies specifically in regards to VMware NSX configuration, administration, and support.
Perform preventative maintenance (and upgrade, as required) on VxblockTM devices, and related peripherals to meet IT specifications
Provides technical expertise in cross-functional and intra-departmental efforts.
Identify system performance issues and drives the development of tools to correct
Ensure that the technical environment is properly monitored and that any problems are rectified
Performs diagnostic testing on network systems and infrastructure problems
Coordinate all hardware and software problems or repairs channeled through outside vendors and service providers
Performs configuration, testing, and change control documentation of VxblockTM systems
Perform systems/software administration, backup/recovery monitoring, problem resolution, and change management
Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary
Maintain operational, configuration, or other procedures
Perform periodic performance reporting to support capacity planning
Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required
Maintain data center environmental and monitoring equipment
Required 8+ years’ experience as a Datacenter engineer in a large single site or multiple site Enterprise IT or managed services organization￼
10+ years industry experience in Data Center, Converged Infrastructure, Management technologies
5+ years’ experience with VMware Virtualization, NSX, and Cloud technologies strongly desired.
5+ years of any enterprise Storage (EMC) and/or Network experience
3+ years’ experience with VMware ESXi, ESX, vCenter 4.x, or vCenter 5.x is strongly desired. This experience should include the planning, deployment, configuration and administration of host systems and virtual machines
4+ years’ working directly with the implementation and administration of Windows / Linux /Unix server systems, both virtual and physical
Strong technical experience with industry standard server hardware technologies
Strong customer service and operational skills required
VMware Certified Professional (VCP) preferred
EMCSA, EMCTA Storage Certifications preferred
Experience dealing with Cloud solutions in orchestration and automation
ITIL v3 Foundation preferred
Bachelor’s degree in Information Management, Computer Science, or other related field is preferred for this position