Hilton IT Coordinator in Stockholm, Sweden
An IT Coordinator will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel.
What will I be doing?
You will ensure the quality and delivery of IT systems for both guests and team members.In addition tothe day-to-day support, you will also be involved in IT-related projects. The role includes contact with different stakeholders such as daily users, guests and system suppliers.
You will participate in meetings with existing as well as new partners to discuss possible solutions. You will be collaborating and reporting to the cluster IT manager.We would like you to perform the following tasks to the highest standards:
·Handle IT errors that arise, support application owners and escalate user issues via support channels
·Administer user credentials and document all user modifications in conjunction with SOX and PCI standards
·Secure backups and safe storage of proprietary data
·Implement and support different IT-projects/tasks
·Liaise with partners and suppliers at operational level
·Inform and train Team Members in usage of relevant IT-programs
What are we looking for?
We are looking for a committed IT coordinator who wants to grow with the company. Your current job might be in a hotel where you are considered a key user of IT systems. If you would like to change your career to IT this might be the opportunity!
To successfully fill this role, you should maintain the following skills and behaviours:
- Previous experience from working in a hotel, preferably Front Office or similar
- Experience from hotel applications, such as OPERA and Micros
- Knowledge of MS Word, Excel, PowerPoint and Outlook
- Knowledge of network infrastructure, including CAT5/6 cabling, wireless networks, network switches, WAN/LAN, domain controller, Active Directory, firewall & VPN applications.
- Good ability and great interest in IT in general – you might even haveIT related diploma
To be successful in this position you need to demonstrate the following capabilities:
·Proactivity and responsibility, good social skills
·Communicate fluently in English, both in speech and writing, merited if you speak Swedish
·Flexible; able to modify approach or style to achieve goals
·Ableto perform under pressure and effectively handle multiple demands
·Strong organizational skills, including the ability to complete tasks on time
·Able to adapt to change, be proactive and self-motivated
The position can be a combined IT and Front Desk position depending on qualifications and background. After six months of probation period the position is on a permanent basis, full time with various working hours based on business need.
Hilton is the leading global hospitality company, spanning from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands.
As team member at Hilton Stockholm Slussen you will be part of an engaged team with focus on delivering exceptional service to our guests. You will also be able to take part of Hiltons Global Team member Travel program, have access to our health club and subsidized meals. For team members with the right attitude, Hilton provides great opportunities to an international career in a global hotel chain.
How do I apply?
Please send your application and CV to HR assistant Malin Lindberg,email@example.com. Interviews will be held ongoing, so please submit your application in English as soon as possible, however no later than 19thof May.If you have questions about the position, you are welcome to call Andreas Wiberg, Finance Manager at 08-517 353 05.
Job: Information Technology/Systems
Title: IT Coordinator
Requisition ID: HOT0426J