Philips Lighting Intern/Apprentice - Supply Chain Management in Stockholm, Sweden

Student Worker Customer Order Specialist - Philips Lighting Nordics

Your challenge

As a stand-alone company, the Lighting solutions business will benefit from improved speed and agility in its operations to deliver innovation and capital market access to boost growth in connected LED lighting systems and services, more than offsetting the decline of conventional lighting. This will provide additional investment to build for our future and with it increased opportunities.

Your responsibilities

The Student worker Customer Order Specialist will be responsible for processing incoming orders and following up to make sure deliveries are made in a correct and timely manner.

Main tasks

  • deal directly with customers’ orders either by e-mail or electronically

  • respond promptly to customer inquiries

  • handle and resolve customer complaints

  • obtain and evaluate all relevant information to handle orders

  • provide pricing and delivery information

  • process orders

  • direct requests and unresolved issues to the designated resource

  • communicate and coordinate with internal departments

The ideal candidate

  • Ability to communicate clearly and professionally, both verbally and in writing

  • Ability to collect data and process orders in a correct manner

  • Has a pleasant, patient and friendly attitude

  • Strong decision making and analytical abilities

  • Strong detail orientation and communication skills

  • Possess a strong work ethic and team player mentality

Contact

If you are interested in this opportunity to join us, please upload your resume and motivation letter through the Philips career site. After a pre-selection process based on your CV, you will be invited for recruitment- and business interviews. Please apply only online via the button below.