Agilent Technologies, Inc. Field Service Engineer in Stockholm, Sweden
Every day, Agilent field service engineers help customers solve issues at labs where scientists are making discoveries that enhance the quality of life. Through our work, we deliver insights and provide support that keep labs running smoothly and more efficiently. Join our dynamic organization to be a part of this rewarding work. The candidate will preferably by located in the western part of Sweden greater Gothenburg area, supporting western and southern part of Sweden.
As a field service engineer, you will work at a variety of labs, so having a solid understanding of Agilent’s portfolio, and continuously learning about new instruments, software and consumables, is key. You will be working with colleges in the three Nordic countries, supported by a global specialist team located in Glostrup.
Applying your creativity, complex problem-solving skills, and can-do attitude is essential. Compliance and reporting are also important responsibilities, such as documenting and ordering components using a variety of databases. Having an instinct to deliver the highest-levels of customer service is vital. The Nordic + Poland Diagnostic service team will be including you be seven people six Field service engineers, and your manager. Eight Agilent Service Partners also makes up the instrument support function.
You've got the practical experience and customer focus. Here's where you take it further. Your problem-solving approach and ability to build productive working relationships with the customer will enable you to thrive here-- Reduce broad concepts, business strategies into structured projects. Lead the identification of new business opportunities, programs; act as the key technical contributor. Solve complex, high impact problems related to product availability; typically, system/ solution focused.
Bachelors or Master Degree or University Degree or equivalent
A minimum of 5 years of relevant experience, with typically 9 to 15 years of practical experience
Candidates with additional Skills in the arear of hospital infrastructure, servers and application connectivity will have an advantage
Experience from the Life Science or Pharma industry is an advantage
Post-graduate and/or certification / license may be required
This position is located in the Gothenburg area
If you have any questions about the position or our recruitment system, please do not hesitate to contact Recruiter Lill Darling: +45 3695 3485
Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek –– so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com.
Date Posted: 13/Sep/17
Job Title: Field Service Engineer
Business: Agilent CrossLab Group
Job Category: Support / Service
Job Sub-Category: Field Service Engineer
Country or Area: Sweden
Shift: Day Job
Job Type: Experienced
Travel Required: Yes, 75% of the Time
Duration (Temp Positions Only): Not applicable
HR Country Location: Sweden
HR Town/City Location: Stockholm